Assurance and Performance

    Quality Assurance System

    Samduck Electric’s 5 Quality Assurance Systems for Customer Satisfaction
    Samduck Electric’s quality assurance system is committed to delivering top-tier product quality through continuous efforts in
    design, development, production, process capability, and technological innovation.
    To ensure customer satisfaction, we operate a 24/7 after-sales service response system.

    01

    QA Management System
    • Improving manufacturing quality
    • Visualizing the process status through visible management

    02

    Installation System
    • Improving installation quality
    • Strict after-sales management

    03

    Customer Complaint Response System
    • Operating a computer system for customer complaint management processes 24 hours a day
    • Real-time status sharing and management

    04

    Process Management System
    • Optimized operation of the customer demand quality level
    • Process & equipment quality item management
    • Production information system management

    05

    Operation of the Quality Assurance System for Electrical Systems
    • Warranty of reliability of all electrical systems
    • Zero defect goal
    • Increasing customer approval